How do I approach business process automation (RPA) in my company?
RPA technology is leading the digital transformation processes.
Given the need to reduce operating costs that the market situation is demanding, companies are turning to new digital technologies for tools that help them in their incessant search for improved competitiveness. Due to its rapid return on investment and ease of implementation in any industrial or service company, RPA (Robotic Process Automation) technology is leading the digital transformation processes in companies of all sizes.
The automation of business processes, RPA technology
, allows a robotic company to commonly use actions with an ordered. For example, working with email, office applications, CRM, ERP and business management systems.
Its application focuses on very repetitive, standardized processes with a high manual workload.
, since only in these cases, the cost savings generated justify the incorporation of this technology.
Any company has repetitive administrative and management processes with a high workload of people that can be robotized. Depending on the business, there will be more processes of this type in some areas than in others, but we can always robotize processes in the area of administration / finance, purchasing, HR, marketing and sales, customer service and internal IT services.
The question is: where do I start in my company?
The first step is for the company's management to be totally convinced of advancing along the path of robotization in a way that promotes this culture in all functional areas of the organization. To do this, it will be necessary to carry out an action to "recruit for the cause" of managers from all areas of the company, explaining:
The objectives we set.
The technology we will use.
And its transversal application in the organization.
Next, and through work meetings with the company's management team, we will carry out the process of identifying processes with pot cial of robotization, preparing an inventory
This inventory of processes gives us the vision of the path that have past for improve the company's competitiveness and reduce its operating costs. The latter will be the criterion selected to analyze each of the processes and evaluate the potential savings that their robotization represents, quantifying it and therefore granting a prioritization of robotization of the processes on an economic basis.
Additionally, it will be necessary take into account other factors that may condition the priorities established from an economic point of view, such as: the need to improve the quality of a certain process, the emergencies derived from market demands or professional preparation of the work team to assume the changes that the robotics will entail.
By weighing all these criteria we will be able to prepare the definitive list of robotization priorities, which will determine
The order we should follow when addressing the automation of business processes.
If you are still not sure if your company can automate its processes using RPA technology,We invite you to attend our webinar, it's free, or if you prefer,contact one of our experts.