TGM-Gomez Awnings
Reduction of commercial costs with RPA (Robotic Process Automation). Commercial Department of the manufacturer of sun protection systems, manufacturing of technical textiles and digital printing.
Business challenge
The Commercial Department ofTGM-Toldos Gómezmake an average of300 quotes per month. The budget preparation process ends with sending it, plus the technical sheet of the technical components, to the client. This sending involves: compiling and converting the budget to PDF, preparing the sending text, including the link to the budget plus the pdfs of the technical sheets, and sending it with a copy to the salesperson.This shipping process is repetitive, prone to errors and of very little added value for the Sales Department.
Transformation
Autonomous process automation withRPA. Hesoftware robotcheck, 2 times a day in theCRMof Sales, if there are quotes ready to send by email. If there are any, prepare the PDF of the budget, upload it to the client website, configure the sending text (a standard parameterizable text was prepared) with the links to the budget and thepdfwith the technical sheets to finish sending by email.
Results
TGM-Toldos Gómez has achievedreduce process cycleof each 4-minute quote submission (manual process)- at 0 minutes -(autonomous robotic process),saving 235 hours a year and freeing the Commercial Department to drive commercial action. In addition, errors have been completely eliminated as well as paper printing (emails, budgets, etc.) throughout the process, which helps your Sustainability Plan.
Benefits
- Reduction of the process cycle from 3 to 1 minute for each shipment.
- Non-invasive technology.
- Scalable. The same robot can execute other robotic processes.
- Precise. 100% elimination of errors in the process.
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Esteban Raposo Gómez | General Director of TMG-Toldos Gómez
